Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Sawyers

London

Summary

Very motivated and hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Sales Specialist

Harley Davidson Inc
02.2023 - 09.2024
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.

Sales Associate

Tractor Supply
12.2019 - 02.2023
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

M & D Electrical Sales
06.2018 - 11.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Diesel Technology

Somerset Community College
London, KY
01-2026

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Team collaboration
  • Cash handling
  • Inquiry handling
  • Complaint resolution
  • Customer service
  • Product and service knowledge

Timeline

Sales Specialist

Harley Davidson Inc
02.2023 - 09.2024

Sales Associate

Tractor Supply
12.2019 - 02.2023

Sales Associate

M & D Electrical Sales
06.2018 - 11.2019

No Degree - Diesel Technology

Somerset Community College

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Jacob Sawyers