
Dynamic professional with a proven track record at Dan's Camera City, excelling in sales strategy development and customer relations. Well-versed in consultative selling and relationship management. Adept at upselling and cross-selling, with strong product knowledge and exceptional customer service skills. Successfully led sales trainings and taught photography classes, enhancing customer engagement and satisfaction.
- Paired customers with the perfect lens, camera & accessories to fit their photographic needs.
- Lead a warranty sales training that resulted in the highest warranty sales percentage for the month of December in store history ( the stores been open since 1977).
- Responsible for the aesthetic, cleanliness, and stock levels of 4 different displays.
- Sold the store to new customers (informed them that in addition to selling cameras, lenses and accessories we also do repairs, print & repair pictures, teach classes & host monthly photography outings for our customers.)
- Lead sales trainings for newly released cameras and lenses.
- Taught classes for our customers (both 1-on-1 & group classes).
- Excelled at easing the tension with unhappy and unruly customers.
- Thoroughly inspected pictures and film for damage and recommended the appropriate repair services for our print customers.
- Supervised customer outings to events such as phantoms games, the Warren County Hot Air Balloon Festival & Luna Park.
- Maximized picture quality in rapidly changing lighting situations
- Photographed various school events (sports games, concerts, proms, plays, school picture days, graduations)
- Worked efficiently in a fast paced, high stress environment
- Provided high quality customer service to customers of various ages and dispositions
- Oversaw several production teams simultaneously to ensure pre-production materials were completed on time
- Wrote short film and commercial scripts
- Created pre-production materials (shot lists, line scripts, equipment lists, etc.) for numerous projects
- Performed various on set duties (script supervisor, production assistant, etc.)
- Worked on the pre-production materials for my own short films and commercials
- Created reality tv show ideas
- Pitched ideas to the company founder, Colby Gaines (Co-creator of Pawn Stars)
- Created one sheets, sizzle reels, decks, and log lines for shows
- Researched potential cast members, hosts, and market appeal
Sales