Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Schmitt

Mentor,Ohio

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

911 Dispatcher

Mentor on The Lake Police Department
Mentor, OH
11.2021 - Current
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Dispatched police officers and emergency personnel to calls for service.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Understood and followed oral and written directions.

To-Go Server

Longhorn
Mentor, OH
12.2019 - 03.2024
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Associate of Applied Science - Criminal Justice

Lakeland Community College
Willoughby, OH
05-2024

High School Diploma -

Mentor High School
Mentor, OH
06-2021

Skills

  • Verbal and Written Communication
  • Information Gathering and Relay
  • Call Management
  • Police Department Procedures
  • Problem-Solving
  • Computer Skills
  • Decision Making
  • Works Well Under Pressure
  • Multitasking and Prioritization
  • Computer-Based Dispatch Systems
  • Database Queries

Timeline

911 Dispatcher

Mentor on The Lake Police Department
11.2021 - Current

To-Go Server

Longhorn
12.2019 - 03.2024

Associate of Applied Science - Criminal Justice

Lakeland Community College

High School Diploma -

Mentor High School

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Jacob Schmitt