Jacob Schutte
Cincinnati,OH
Summary
Reliable individual proudly offering 5 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating an inviting environment for both guests and staff.
Overview
6
6
years of professional experience
Work History
Bar Manager
CINEMARK THEATERS
03.2023 - 10.2023
- Managed a comprehensive inventory system for bar supplies, optimizing stocking procedures and ensuring work areas were fully equipped for high-demand periods; reduced excess inventory by 15% and cut restocking time by 25%
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Interviewed, hired and trained staff to improve customer retention and bolster sales
- Resolved 25+ escalated customer complaints by implementing personalized solutions and proactive communication strategies, resulting in a 20% increase in customer satisfaction scores and a 15% boost in customer retention
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives
- Organized schedules, workflows and shift coverage to meet expected business demands
- Increased revenue by promoting additional products and assisting with beverage menu
- Monitored cash intake to reduce discrepancies
- Implemented stringent inventory control measures, including regular audits and vendor negotiations, resulting in a 20% reduction in supply costs while maintaining optimal stock levels for daily operations
- Developed and implemented bartender training programs, policies and procedures
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
Assistant Manager
CINEMARK THEATERS
10.2021 - 10.2023
- Delegated daily tasks to team members to optimize group productivity based upon skill level and to achieve organizational goals
- Enforced company policies and procedures to strengthen operational standards across departments
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Led employee performance evaluations and rewarded top performers to retain quality personnel
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Warehouse Worker
Fabulous Furs
10.2017 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 75 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
No Degree -
Cincinnati State Technical And Community College
Cincinnati, OHHigh School Diploma -
Elder High School
05.2016
Skills
- Customer Relations
- Vendor Relationship Management
- Restaurant Management
- Inventory Management
- Rule Enforcement
- Staff Training
- Health Codes Compliance
- Team Leadership
- Supply Ordering
- Training and mentoring
- Health and safety
Timeline
Bar Manager
CINEMARK THEATERS
03.2023 - 10.2023
Assistant Manager
CINEMARK THEATERS
10.2021 - 10.2023
Warehouse Worker
Fabulous Furs
10.2017 - 02.2018
No Degree -
Cincinnati State Technical And Community College
High School Diploma -
Elder High School