Jacob Schweihofer
Clyde ,MI
Summary
Dynamic Team Trainer at Culver's Restaurant with a proven track record in enhancing employee performance through effective training and development. Skilled in customer service and complaint resolution, I foster a collaborative environment that prioritizes quality control and efficient service delivery, ensuring a positive experience for both team members and customers.
Overview
3
3
years of professional experience
Work History
Team Trainer
Culver's Restaurant
Fort Gratiot, MI
09.2022 - Current
- Assisted in developing training materials for new team members.
- Maintained up-to-date knowledge of industry best practices for employee development.
- Contributed to a positive learning environment by encouraging open communication and teamwork.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Established and maintained quality control standards.
Education
Port Huron Northern High School
Port Huron, MIAssociate of Applied Science - Computer Science
St. Clair County Community College
Port HuronSkills
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Cleaning and sanitation
- Team collaboration
- Cash handling
- Product knowledge
Timeline
Team Trainer
Culver's Restaurant
09.2022 - Current
Port Huron Northern High School
Associate of Applied Science - Computer Science
St. Clair County Community College