Jacob Sepulveda
Utica,NY
Summary
Skilled in managing paint store operations, ensuring smooth daily functions and compliance with safety standards. Cultivated customer relationships through effective communication and product expertise, driving sales and satisfaction. Trained team members on product knowledge and sales techniques, fostering a capable workforce. Streamlined inventory management and merchandising displays to enhance operational efficiency.
Overview
1
1
Language
5
5
years of professional experience
Work History
Sales Representative
Sherwin-Williams Paint Store
Utica, New York
02.2024 - Current
- Recommended coatings, stains, and sundries based on surface and application requirements.
- Answered product questions and resolved customer concerns with clear communication.
- Developed key customer relationships to increase sales.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
Manager
Sherwin-Williams Paint Store
Utica, New York
09.2022 - 02.2024
- Managed paint store operations, including opening, closing, and daily floor coverage.
- Trained associates on product knowledge, color matching, and sales support.
- Coordinated merchandising displays and maintained organized paint store aisles.
- Handled tinting systems and paint preparation for customer orders.
- Enforced store safety standards and compliant chemical storage practices.
- Resolved customer concerns and supported team communication across departments.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Asistence manager
Sherwin-Williams Paint Store
Utica, New York
09.2021 - 09.2022
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed inventory control, stock ordering, and merchandise replenishment.
- Advised customers on paint selection, coatings, and project preparation.
- Maintained store appearance, safety compliance, and organized showroom displays.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
BBA - Teaching
Pontificia Catolica De Puerto Rico
Ponce, Puerto RicoSkills
Skilled in managing paint store operations, ensuring smooth daily functions and compliance with safety standards Cultivated customer relationships through effective communication and product expertise, driving sales and satisfaction Trained team members on product knowledge and sales techniques, fostering a capable workforce Streamlined inventory management and merchandising displays to enhance operational efficiency
Skilled in managing paint store operations, ensuring smooth daily functions and compliance with safety standards Cultivated customer relationships through effective communication and product expertise, driving sales and satisfaction Trained team members on product knowledge and sales techniques, fostering a capable workforce Streamlined inventory management and merchandising displays to enhance operational efficiency
Languages
Spanish
Professional
Timeline
Sales Representative
Sherwin-Williams Paint Store
02.2024 - Current
Manager
Sherwin-Williams Paint Store
09.2022 - 02.2024
Asistence manager
Sherwin-Williams Paint Store
09.2021 - 09.2022
BBA - Teaching
Pontificia Catolica De Puerto Rico