Jacob Shirey
Westerville,OH
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, using these skills to meet different customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Server
Urban Meyer's Pint House
Dublin, OH
10.2019 - Current
- Trained new employees on restaurant procedures and plating techniques.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Monitored dining room for cleanliness and proper set-up at all times.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Camp Counselor
Westerville Parks And Recreation
Westerville, OH
05.2019 - 08.2023
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Coordinated and led group activities for campers and counselors.
- Provided first aid and responded to emergencies, maintaining camper safety as the top priority.
- Facilitated group discussions and reflections, helping campers articulate their experiences and learn from one another.
- Communicated regularly with parents regarding their child's progress at camp.
Education
High School Diploma -
Columbus State Community College
Columbus, OH05-2017
Skills
- Strong work ethic
- Team collaboration
- Customer service
- Positive guest interactions
- Interpersonal and written communication
- Creative mindset
- Problem-solving
Timeline
Server
Urban Meyer's Pint House
10.2019 - Current
Camp Counselor
Westerville Parks And Recreation
05.2019 - 08.2023
High School Diploma -
Columbus State Community College
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