Jacob Simpson
Falling waters
Summary
Developed valuable skills in fast-paced operational environment, emphasizing team leadership and process optimization. Strong aptitude for problem-solving and strategic planning, consistently driving successful outcomes. Open to transition into new field, leveraging transferable skills to contribute to dynamic team environment; or to continue growth in current field.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
06.2023 - Current
- Successfully managed day-to-day operations of my team to execute beyond KPIs of great importance to our customer
- Developed and maintained onboarding/training program for my site
- Coached and developed direct reports in their aspirations of lateral/vertical moves in our company
- Led and executed multiple customer requests/projects that were disconnected from day-to-day operation
Sales Associate Intern
Noble Growing System
08.2022 - 05.2023
- Researched agriculture industry as it relates to hydroponics
- Maintained pipeline and leads using a CRM database
- Worked as sales/outreach for this startup
- Developed marketing initiatives based on customer insights
Operations Intern
DHL Supply Chain
05.2022 - 08.2022
- Networked with other sites within DHL to research best practices for WMS/TMS procedure
- Began building knowledge in the field of HR and Operations Management
- Consistently performed quality control checks and audits on inventory accuracy
Education
Bachelor of Science - Business Administration in Marketing, Economics, Finance
West Virginia University
Morgantown, WV05.2023
Skills
- Quality Assurance
- Logistics Coordination
- Operations Management
- Project Management
- Customer Relations
- Employee Development
- Marketing
- Microsoft Suite
- WM Manhattan
- Train the Trainer Certified (Alliance Material Handling Inc)
- Human Resources
- CPR Certified
Timeline
Operations Supervisor
DHL Supply Chain
06.2023 - Current
Sales Associate Intern
Noble Growing System
08.2022 - 05.2023
Operations Intern
DHL Supply Chain
05.2022 - 08.2022
Bachelor of Science - Business Administration in Marketing, Economics, Finance
West Virginia University
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