JACOB SINKULA
Milwaukee,WI
Summary
Dynamic RevOps leader with 11 years of experience shaping business systems, go-to-market strategies, and Salesforce solutions. Adept at fostering vendor relationships, setting long-term objectives, and enhancing operational efficiency. Seeking an opportunity to optimize revenue-driving tools and processes to propel company growth.
Overview
11
11
years of professional experience
Work History
Director, Business Systems
BentoBox/Clover/Fiserv
11.2021 - Current
- Worked collectively with senior leadership to execute strategies for Sales, Marketing, and Customer Success
- Led the migration of BentoBox's go-to-market systems to Clover post Fiserv acquisition
- Increased efficiency of BentoBox's Salesforce platform through reorganization and streamlining efforts, resulting in less time spent on sales admin tasks and more time allocated to sales activities
- Supervised a team responsible for managing and implementing systems across Sales, Marketing, and Customer Success
- Established relationships with vendors to secure favorable terms for services
Salesforce Architect
Penrod
01.2016 - 11.2021
- Gathered client requirements and designed Salesforce solutions to meet their needs
- Wrote user stories and structured technical tasks to fulfill specific discovery requirements, providing flexibility in allocating team resources
- Lead the internal Salesforce Health Cloud practice by scoping projects, creating documentation, and successfully implementing one of the pioneering Health Cloud projects in the Salesforce ecosystem
- Completed 25% of my projects under hours, achieving an average CSAT score of 9.2
- Collaborated with clients to develop roadmaps and strategize future Salesforce releases
Database Analyst
Zywave
06.2013 - 01.2016
- Successfully led a group of analysts in reducing CRM implementation times by 18%
- Enhanced implementation efficiency by creating a custom ETL tool to cleanse and import data into Zywave's Agency CRM
Education
Bachelor of Science - Finance & Economics
University of Wisconsin-Milwaukee
Milwaukee05.2013
Skills
- CRM Design (8x Salesforce certified)
- Data Analytics (Looker, PowerBI)
- Marketing Automation (Marketo)
- Data Integration
- Database Design
Timeline
Director, Business Systems
BentoBox/Clover/Fiserv
11.2021 - Current
Salesforce Architect
Penrod
01.2016 - 11.2021
Database Analyst
Zywave
06.2013 - 01.2016
Bachelor of Science - Finance & Economics
University of Wisconsin-Milwaukee
Similar Profiles
Bruce RodgersBruce Rodgers
Business Sales Consultant at FISERV/CLOVERBusiness Sales Consultant at FISERV/CLOVER
Sonam TseringSonam Tsering
Software Engineer I at Clover, FiservSoftware Engineer I at Clover, Fiserv
John C. DeMartinoJohn C. DeMartino
Director of Incident Management & Tier3 support at Clover FiservDirector of Incident Management & Tier3 support at Clover Fiserv