- Gym Workouts
- Offering time and support to shelters for the homeless, women, and animals
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Learning new cooking techniques and expanding my culinary skills
- Video Gaming
- Artificial Intelligence (AI) and Machine Learning
- 3D Printing
Jacob Smith
Reynoldsburg
Summary
-Results-driven Service Manager with proven strengths in team leadership, workflow management, and customer service. Enhanced operational efficiency by implementing effective inventory processes and training staff in best practices.
-Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
6
6
years of professional experience
Work History
Service Manager
Chipotle Restaurant
Columbus, OH
03.2024 - 04.2026
- Supervised daily operations to ensure optimal service quality and customer satisfaction.
- Trained and mentored staff in food safety protocols and customer service techniques.
- Implemented inventory management processes to minimize waste and optimize supply chain efficiency.
- Monitored team performance, providing feedback to enhance productivity and service standards.
- Coordinated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Resolved customer complaints efficiently, fostering a positive dining experience and loyalty.
- Analyzed operational workflows to identify areas for improvement, enhancing overall efficiency in service delivery.
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
Student Intern
Tech Corps Georgia
Columbus, OH
02.2020 - 05.2021
- Assisted in development of software applications, enhancing user experience and functionality.
- Collaborated with team to troubleshoot and resolve technical issues efficiently.
- Conducted research on emerging technologies, informing project decisions and strategies.
- Created documentation for internal processes, improving team onboarding and knowledge sharing.
- Supported project management tasks, ensuring deadlines were met and deliverables aligned with goals.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Associate of Science - Computer And Information Systems
Columbus State Community College
Columbus, OH05-2028
No Degree - Mechanical Engineering
Cedarville University
Cedarville, OH05-2026
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Reliable and responsible
- Time management
- Workflow management
- Trustworthy and honest
- Team collaboration and leadership
- Documentation and reporting
Interests
Timeline
Service Manager
Chipotle Restaurant
03.2024 - 04.2026
Student Intern
Tech Corps Georgia
02.2020 - 05.2021
Associate of Science - Computer And Information Systems
Columbus State Community College
No Degree - Mechanical Engineering
Cedarville University