Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacob Snook

Summary

Detail-oriented employee with nearly 5 years of experience with hospitality and fast food jobs, along with almost 12 years of experience in Live Media Production. Strives to be a helpful individual for guests and fellow employees alike. Good at managing multiple tasks at once for extended periods of time.

Overview

5
5
years of professional experience

Work History

Shift Leader

BIGGBY Coffee
03.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Barista

BIGGBY Coffee
08.2023 - 03.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Axe Master

Sparetime Entertainment
06.2022 - 06.2023
  • Managed time efficiently in order to complete all tasks within deadlines
  • Worked with guests to provide a fun axe throwing experience
  • Taught groups how to successfully and safely throw an axe
  • Maintained good tidiness of lanes, work area, and lobby
  • Hosted big corporate events with other employees for bigger parties

Team Member

Chick-fil-A
08.2019 - 06.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Contributed to team success by completing jobs quickly and accurately
  • Learned all required tasks quickly to maximize performance
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Worked different stations to provide optimal coverage and meet production goals
  • Trained new team members by relaying information on company procedures and safety requirements

Education

Certificate of Arts - Videography: Digital Media, Audio, And Cinema

Lansing Community College
Lansing, MI
12-2025

High School Diploma -

Waverly High School
Lansing, MI
06.2021

Skills

  • Work Schedule Management
  • Customer Service
  • POS Terminal Operation
  • Attention to Detail
  • New Product Introductions
  • Complaint Handling
  • Large Group Teaching
  • Works Well With Large Groups of People

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Shift Leader

BIGGBY Coffee
03.2024 - Current

Barista

BIGGBY Coffee
08.2023 - 03.2024

Axe Master

Sparetime Entertainment
06.2022 - 06.2023

Team Member

Chick-fil-A
08.2019 - 06.2021

High School Diploma -

Waverly High School

Certificate of Arts - Videography: Digital Media, Audio, And Cinema

Lansing Community College

Similar Profiles

CREATE PROFILE
Jacob Snook