Jacob Stirling
QuikTrip
Shawnee,KS
1
Language
4
years of professional experience
Detail-oriented clerk known for exceptional customer service and transaction accuracy. Experience in training new team members and supporting peak operations, contributing to a welcoming shopping environment and enhanced customer experiences. Extremely proficient in training and educating new clerks on inquiries work and school-related.
Work History
Clerk
2 Years 2 Months- Managed cash register operations and handled customer transactions with care.
- Processed customer payments quickly and returned exact change and receipts.
- Operated cash register to process cash, check, and credit card transactions.
- Processed cash, check, debit, and credit card payments efficiently and accurately using Point-of-Sale system.
- Counted and balanced cash drawer at the end of each shift. cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided friendly service, addressing customer inquiries and concerns promptly.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered customer inquiries via phone
- Answered phones to assist customers with inquiries. in a courteous manner while providing excellent customer service.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers to create a welcoming shopping environment. promptly and responded to questions.
- Enhanced customer satisfaction by personalizing service for each customer.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Supported team members during peak hours to maintain smooth service flow.
- Scanned items and checked pricing on cash register for accuracy.
- Verified accuracy of all paperwork prior to submission for processing.
- Performed data entry tasks to update customer accounts records.
- Entered data into computer systems accurately and efficiently.
- Kept records of inventory levels and reported shortages to management regularly.
- Maintained inventory levels of office supplies and equipment.
- Prepared deposits according to established procedures.
- Processed customer orders promptly and accurately.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Trained and mentored new cashiers to improve team performance and service quality.
- Built and maintained productive relationships with employees.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked personal identification during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Adhered to social distancing protocols and wore a mask or face shield.
- Offered customers carry-out service at completion of transaction.
- Checked personal identification during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore a mask or face shield.
Clerk
1 Year 11 Months- Processed customer orders accurately at local pizza establishment to enhance customer satisfaction.
- Managed cash register operations, handling transactions with precision.
- Provided friendly service by addressing customer inquiries and concerns promptly to improve overall experience.
- Assisted customers with inquiries and complaints in a professional manner.
- Collaborated with kitchen staff to guarantee timely food preparation and delivery.
- Supported team members during peak hours to maintain smooth service flow.
- Updated knowledge of store promotions to effectively inform customers about sales and special offers.
Education
High School Diploma
- All Four Years - Honor Roll
- Physics AP Course
- European History AP Course
- 3.9 Unweighted GPA
- Safety for Shawnee Mission Northwest Cougars Football, 2022 to 2024
- Graduated summa cum laude
Some College (No Degree) - Engineering
- [Semester, Year] - Dean's List
- Stine Speaking Semi-Finalist Recipient
- [Number] GPA
Bachelor in Aerospace Engineering - Aerospace Engineering
- [Scholarship Name] Recipient
- Member of Delta Chi, 2026
Skills
Cash register operation
Transaction processing
Record keeping
Data analysis
Project management
Customer service
Service quality
Customer engagement
Team collaboration
Team support
Task prioritization
Problem solving
Critical thinking
Written and verbal communication
Oral communication
Interpersonal communication
Relationship building
Decision-making
Professionalism
Client relations
Analytical skills
Languages
Spanish
Limited
Education and Training
true,other,other,other
Timeline
Clerk
QuikTrip
06.2024 - CurrentRead More
Clerk
Old Shawnee Pizza
06.2022 - 05.2024Read More
University of Kansas
Bachelor in Aerospace Engineering from Aerospace Engineering
Read More
Johnson County Community College
Some College (No Degree) from Engineering
Read More
Shawnee Mission Northwest
High School Diploma
Read More