Katrina Bullock
Durham,NC
Overview
13
13
years of professional experience
Work History
Clerk
United States Post Office
Climax, NC
06.2020 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Generated daily reports of sales activity for management review.
- Prepared deposits according to established procedures.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
Quality Control Inspector
American Party Rentals
Durham, NC
09.2016 - 04.2020
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Pulled orders from shelves to fulfill customer requests.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Printed labels, affixed them to boxes, and prepared shipments for delivery.
- Inspected products for defects prior to shipping them out.
Warehouse Worker
Toyota Motor Manufacturing
Durham , NC
10.2011 - 01.2016
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assembled components of a variety of products, adhering to production specifications.
- Inspected finished products for quality assurance purposes.
- Operated machinery such as drills, saws and presses to assemble parts.
- Used RF scanner to pick items from bins and complete orders.
- Utilized RF scanner to accurately record inventory data and ensure accurate inventory levels.
- Utilized RF scanner technology for order fulfillment operations.
- Utilized RF scanner to update inventory levels in the warehouse management system.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
Education
High School Diploma -
Southern High School
Durham , NC06-1999
Skills
- Customer Service
- Product restocking
- Returns processing
- Payment Processing
- Cash Register Operation
- Customer Assistance
- Cash Handling
- Shelving of products
- Shipment Inspection
- Product displays
- Pallet Jack Operation
- Customer Relationships
- Pallet jack use
- Stock Rotation
- Shipping and receiving
- Warehouse Operations
- Barcode scanning
- Heavy Lifting
- Storage Organization
- Cleaning procedures
- Hand-Eye Coordination
Timeline
Clerk
United States Post Office
06.2020 - Current
Quality Control Inspector
American Party Rentals
09.2016 - 04.2020
Warehouse Worker
Toyota Motor Manufacturing
10.2011 - 01.2016
High School Diploma -
Southern High School