Jacob Swim
Wichita,KS
Summary
Driven Busser with Number years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Food Runner/busser
Chicken N Pickle
03.2021 - 03.2023
- Reset and cleaned tables quickly to prepare for new customers
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Worked well in diverse team settings by partnering with others to complete tasks
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences
- Assisted with bussing tables and cleaning up spills
- Provided attentive service and proactively assessed guest needs
- Assisted customers with carry-out service
- Operated dishwashers and other kitchen equipment according to safety guidelines
- Answered customer questions about food and beverage items and assisted with menu selections
- Assisted wait staff with timely food delivery and guest requests
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Monitored food and beverage supplies, assisting with restocking when needed
Floor Staff Member
Regal Cinemas
04.2019 - 12.2022
- Clean theaters and restrooms, greet customers scan and view tickets direct them where to go, take orders from customers make popcorn drinks and snacks for customers
Utility Clerk
Dillions
10.2017 - 07.2018
- Clean restrooms, clean and take out trash, pick up trash from parking lot, sweep floors, gather carts, bag groceries, sometimes stock groceries
Education
High School Diploma - undefined
Maize Sr High School
Maize, KS04.2014
Skills
- Order Placement
- Cleaning and Sanitizing
- Working Quickly
- Timely Food Delivery
- Cleaning Procedures
- Food and Drink Garnishing
- Guest Satisfaction
- Clean Dining Areas
- Portion Standards
- Restocking Condiments
- Serve Customers
- Food Preparation and Safety
- Safety Awareness
- Dining Room Cleanup
- Table Bussing
- Collect Trash
- Phone Inquiries
- Food Plating and Presentation
- Time Management
- Bagging Assistance
- Customer Service
Timeline
Food Runner/busser
Chicken N Pickle
03.2021 - 03.2023
Floor Staff Member
Regal Cinemas
04.2019 - 12.2022
Utility Clerk
Dillions
10.2017 - 07.2018
High School Diploma - undefined
Maize Sr High School
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