Jacob Taggart

• Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
• Strengthened client relationships through regular communication and proactive follow-up on inquiries.
• Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
• Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
• Excelled in meeting sales targets, contributing significantly to the overall success of the team
• Managed sensitive client information with utmost confidentiality, building trust and loyalty.
• Significantly contributed to the dealership’s first ever Center of Excellence award, the most prestigious award given to a BMW Dealership, the dealership I worked at was #1 by BMWs own metrics for the award (2024)
• Won the Platinum award for Client Advisor with BMW, the highest honor you can receive as a Client Advisor from BMW.(2023)
• Major part of the sales team for the year 2023 and 2024, the most BMWs ever sold at BMW of Northwest Arkansas each year, respectively.
• Sold the most cars in the year 2023 and 2024 at my dealership
• Cold Market

Completed daily logs, tracked data and managed clients’ book of business.

Cultivated and strengthened relationships with new clients and educated new clients on BMW services and capabilities.

#1 Salesperson in 8 of the 11 months.

Sold on average 17 cars a month (Warm Market)

Retained excellent client satisfaction ratings through outstanding service delivery

Increased sales by offering advice on purchases and promoting additional products

Increased sales by offering consultations on products and services and upselling techniques

Attended advanced training sessions and conferences to increase product knowledge and productivity

Cold-called leads and closed large number of new sales over several months

Expanded customer base and boosted profit within product line.

Exceeded goals for new accounts in single sales cycle.

Evaluated direct sales from manufacturers to customer

Brought Customer Satisfaction index levels from unsatisfactory to levels acceptable to manufacturer

(Cold Knocking)