Accomplished Senior Account Manager with a proven track record at Signature Landscape, excelling in client portfolio management and achieving over 90% contract renewal rates. Expert in strategic planning and partnership development, leveraging excellent negotiation skills to drive revenue growth and enhance customer relations. Skilled in leadership and staff management, fostering a collaborative and high-performing team environment.
- Managed a portfolio of clients and was responsible for renewing annual grounds and snow service contracts.
- Managed a group of account managers and was tasked with training and mentoring each account manager and assisting them with the day to day processes of the job.
- Assisted the Branch Manager in managing the annual budget for our specific branch and helped in decision making processes for the direction the branch would take.
- Assisted with production management and snow production.
- Managed a book of business and was responsible for upselling enhancements as well as renewing grounds and snow contracts.
- Generated, estimated and sold new business including grounds and snow.
- Assisted in helping the business grow their maintenance division.
- Managed accounts with selling enhancements and renewing grounds maintenance contracts as well as snow contracts.
- Successful enhancement sales year over year.
- Successful renewal average of my client portfolio averaging over 90% renewal each year.
- Assisted in managing the snow production during the winter season.
- Performed landscape maintenance and install services.
- Transported and led crew members to jobs and gave direction on how to perform specified jobs.
- Performed turf applications.
- Mowing services
- General horticultural services
- Landscape installation services
- Snow Removal
- Managed jobs for each day completing them in the estimated amount of hours.
Performed routine landscape and maintenance services learning the in's and out's of the industry while in college as a part time, and full time job while school was in session.
2023 Next Level Leadership Graduate - Heartland