Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Thomas

Muncie,IN

Summary

Well versed detailer with express interior cleaning experience, as well as experience handling customer service inquiries and bay maintenance. Passionate about creating a safer and more cooperative work environment.

Overview

2
2
years of professional experience

Work History

Detailer, Customer Service Representative, Bay Supervisor

Prime Car Wash
01.2023 - 08.2023
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Handled customer inquiries and suggestions courteously and professionally.

Department Manager

Culver's Restaurant
10.2021 - 01.2023
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.

Education

High School Diploma -

Hamilton Southeastern High School
Fishers, IN
05.2022

Skills

  • Area of Experience
  • Car loading, detailing, interior cleaning, minor sales experience, customer service
  • Complaint Resolution
  • On average I have greeted 100 customers daily and directed them either to management, the sales department, or resolved any issue they may have had
  • Special Requests

Timeline

Detailer, Customer Service Representative, Bay Supervisor

Prime Car Wash
01.2023 - 08.2023

Department Manager

Culver's Restaurant
10.2021 - 01.2023

High School Diploma -

Hamilton Southeastern High School
Jacob Thomas