Summary
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager
Matthew Hettenhausen

Matthew Hettenhausen

Columbia,Missouri

Summary

Dedicated to upholding reliable communication service by delivering exceptional vocal and written support. Adept in problem solving in order to gain absolute satisfaction from any customer or supervisor. Always striving to provide extra effort to perform tasks in the most satisfactory and efficient way. Glad to perform and execute orders from superior advisors, while always prepared to accept leadership roles.

Work History

Car Detailer and Customer Service Representative

Jack Schmitt Cadillac And Cheverolet
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Performed intensive physical tasks regularly to increase efficiency
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Athletic Field Maintenance Worker

St. Clare Catholic School
  • Prepared fields for competition by painting playing lines before tournaments and games.
  • Keeping public areas presentable leading up to sporting events.

DoorDash Delivery

DoorDash
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

High School Diploma -

O'Fallon Township Highschool
O'Fallon, IL
08.2023

Skills

  • Receiving Support
  • Minute Taking
  • POS Systems Expertise
  • Active Listening
  • Problem-Solving Ability
  • Delivery Scheduling
  • Customer Service
  • Microsoft Word
  • Microsoft PowerPoint
  • Basic CAD Skills
  • Basic Inventor Skills
  • 2 Years of Experience with Welding and Fabrication

Accomplishments

  • Scholar Athlete
  • American Legion Award for Character
  • High School Volleyball Team Captain

Timeline

Car Detailer and Customer Service Representative

Jack Schmitt Cadillac And Cheverolet

Athletic Field Maintenance Worker

St. Clare Catholic School

DoorDash Delivery

DoorDash

High School Diploma -

O'Fallon Township Highschool
Matthew Hettenhausen