Dedicated to upholding reliable communication service by delivering exceptional vocal and written support. Adept in problem solving in order to gain absolute satisfaction from any customer or supervisor. Always striving to provide extra effort to perform tasks in the most satisfactory and efficient way. Glad to perform and execute orders from superior advisors, while always prepared to accept leadership roles.
Work History
Car Detailer and Customer Service Representative
Jack Schmitt Cadillac And Cheverolet
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Performed intensive physical tasks regularly to increase efficiency
Offered advice and assistance to customers, paying attention to special needs or wants.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Athletic Field Maintenance Worker
St. Clare Catholic School
Prepared fields for competition by painting playing lines before tournaments and games.
Keeping public areas presentable leading up to sporting events.
DoorDash Delivery
DoorDash
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
O'Fallon Township Highschool
O'Fallon, IL
08.2023
Skills
Receiving Support
Minute Taking
POS Systems Expertise
Active Listening
Problem-Solving Ability
Delivery Scheduling
Customer Service
Microsoft Word
Microsoft PowerPoint
Basic CAD Skills
Basic Inventor Skills
2 Years of Experience with Welding and Fabrication