Jacob Tuna
San Jose,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Valet Attendant
Usa Valet Parking
Sacramento, California
01.2026 - 05.2026
- Parked vehicles promptly and efficiently for clients at various locations.
- Assisted guests with luggage and provided exceptional customer service.
- Managed vehicle retrieval requests while ensuring timely response to clients.
- Maintained cleanliness and organization of parking area at all times.
- Greeted guests and answered questions about valet service, directions and local attractions.
Drive up and go
Safeway
Santa Clara, California
05.2025 - 10.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized e-commerce platforms to manage orders and track inventory effectively.
- Maintained up-to-date knowledge of industry trends and new product launches.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Front Desk
La Rinconada
Los Gatos, CA
01.2022 - 06.2022
- Kept lobby area neat and tidy throughout shift by cleaning up any messes left behind by guests.
- Greeted and welcomed guests in a professional manner.
- Managed lost and found items following established guidelines regarding storage, retrieval, documentation and return of items.
- Prepared golf carts for use by stocking with towels, pencils and scorecards.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
- Displayed excellent customer service skills while interacting with patrons.
Grocery Bagger
Lunardis
San Jose, CA
03.2020 - 08.2021
- Greeted customers and provided assistance with bagging groceries.
- Retrieved carts from returns and parking lot.
- Cleaned up spills, collected trash and swept and mopped floors.
- Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.
- Assisted customers with locating specific items within the store when requested.
- Organized bags neatly in shopping carts for easy transport from store to car.
- Assisted customers with getting groceries loaded in vehicles.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
- Collaborated with other grocery baggers to ensure efficient checkout process during busy times.
Education
Bachelor of Science - Health Services Administration
Sacramento State
Sacramento, CA12-2026
High School Diploma -
Del Mar High School
San Jose, CA06-2022
Skills
- Cash Handling Experience
- Calendar Management
- Report Generation
- Front Office Support
Timeline
Valet Attendant
Usa Valet Parking
01.2026 - 05.2026
Drive up and go
Safeway
05.2025 - 10.2025
Front Desk
La Rinconada
01.2022 - 06.2022
Grocery Bagger
Lunardis
03.2020 - 08.2021
Bachelor of Science - Health Services Administration
Sacramento State
High School Diploma -
Del Mar High School