Jacob Vance
Menasha,WI
Summary
Highly motivated, reliable, and hard working individual. Good work ethic and goal orientated mindset. Quick learner as well as not being afraid to ask questions. Detail orientated and if given a task, will not stop until that task is finished. Seeking entry into construction or trades currently for long term goal and career.
Overview
8
8
years of professional experience
Work History
Restoration Technician
Servpro Of Appleton
10.2022 - Current
- Completed tear-down of existing structures and prepared for new construction.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Adhered to EPA and OSHA regulations.
- Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
- Safely and effectively handled wide range of cleaning products and solutions.
- Inspected damaged properties and contents to prepare job action plan
- Experience with demolition tools such as Multi tools, Reciprocating saws, Drills, Hammers, Pry bars, etc.
- Experience with demolition process of residential homes
- Experience in water, fire, mold, odor, and smoke mitigation and restoration
Sales Associate
Menards
07.2018 - 09.2022
- Engaged with customers to build rapport and loyalty.
- Maintained records related to sales, returns and inventory availability.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Experienced in using basic hand and power tools for building displays
Cashier
Pick N Save
08.2015 - 08.2017
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Processed customer refunds and exchanges according to established guidelines.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Mentored new team members on sales software system operation.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
High School Diploma -
Arrowhead High School
Hartland, WI06-2017
Skills
- Professional demeanor
- Workplace Safety and OSHA Standards
- Fire and Water Damage Assignments
- Restoration
- Biohazard Cleanup
- Manual Hand and Power Tools Operations
- Excellent people skills
- Sales Expertise
- Multitasking Abilities
- Problem-solving skills
- Dependable and Responsible
- Mold Remediation
Timeline
Restoration Technician
Servpro Of Appleton
10.2022 - Current
Sales Associate
Menards
07.2018 - 09.2022
Cashier
Pick N Save
08.2015 - 08.2017
High School Diploma -
Arrowhead High School
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