Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Villarreal

San Antonio,TX

Summary

Highly organized and customer-focused Leasing Agent/Porter with proven experience in property management. Skilled in leasing procedures, maintenance tasks, and ensuring tenant satisfaction. Strong communication and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Porter

Foresight Asset Management-Vantages at Helotes
08.2024 - 01.2025
  • Performed cleaning and maintenance duties as directed.
  • Provided excellent customer service to residents and staff, addressing concerns and resolving maintenance problems efficiently.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Emptied valet trash can for residents on the property and cleaned and changed out bags in pet stations
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Cleaned the pool daily and cleaned outdoor bbq and organized pool furniture

Porter

Cushman and Wakefield-Paseo Residences at Elian
09.2023 - 03.2024
  • Cleaned and maintained common areas to ensure a welcoming environment for residents
  • Monitored and reported maintenance issues to management
  • Provided exceptional customer service to residents and guests
  • Coordinated with other staff to ensure smooth operations and timely delivery of tasks

Hostess/cashier/Cart Pusher

Walmart
10.2021 - 02.2023
  • Managed high-volume cash transactions and balanced cash drawer accurately
  • Provided exceptional customer service, addressing guest concerns and resolving issues promptly
  • Organized, stocked, and maintained shopping carts for efficient customer use

Leasing agent/Porter

Apartment Solutions
08.2020 - 09.2021
  • Managed leasing office, handled inquiries, and gave tours to prospective tenants
  • Assisted in property maintenance, cleaning common areas, and responding to maintenance requests
  • Conducted move-in/move-out inspections, ensuring properties were in top condition
  • Strong communication skills in dealing with tenants, addressing concerns, and maintaining positive relationships

Leasing Agent

Valencia Lofts
07.2019 - 07.2020
  • Proficient in conducting property tours, answering inquiries, and effectively showcasing property features
  • Experienced in preparing lease agreements, conducting screenings, and ensuring compliance with leasing regulations
  • Demonstrated ability to effectively market and lease residential properties to prospective tenants
  • Strong interpersonal skills in creating positive relationships with tenants and resolving leasing issues

Education

Diploma -

MacArthur High School
San Antonio, TX
06.2019

Skills

  • Problem-solving
  • Interpersonal skills
  • Decision-making
  • Communication and interpersonal skills
  • Customer service
  • Grounds maintenance

Timeline

Porter

Foresight Asset Management-Vantages at Helotes
08.2024 - 01.2025

Porter

Cushman and Wakefield-Paseo Residences at Elian
09.2023 - 03.2024

Hostess/cashier/Cart Pusher

Walmart
10.2021 - 02.2023

Leasing agent/Porter

Apartment Solutions
08.2020 - 09.2021

Leasing Agent

Valencia Lofts
07.2019 - 07.2020

Diploma -

MacArthur High School
Jacob Villarreal