Adept at problem-solving and customer service, I've honed my skills across roles from Technician at Pro Auto Care to Porter at Joe Cooper Ford of Edmond. My experience includes enhancing shop efficiency and fostering customer loyalty through expert care and communication. Proficient in general labor and quick learning, I excel in fast-paced environments, always prioritizing safety and service excellence.
Hi, I’m
Orlin Benitez-Diaz
Chickasha,OK
Summary
Overview
1
year of professional experience
Work History
Joe Cooper Ford of Edmond
Porter
03.2024 - Current
Job overview
- Communicated with coworkers and managers about completed duties.
- Maintained a clean environment for the technicians in the shop.
- Assisted technicians in pulling down transmissions, doing front-end work, and working on suspension for customers.
- Assisted the parts department by transporting parts between buildings.
- Safely transport vehicles to and from the shop.
GNC
Cashier
08.2023 - 03.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Pro Auto Care
Technician
05.2023 - 08.2023
Job overview
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Assisted in complex repairs by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Performed oil changes on a variety of cars, including but not limited to Ford, Chevy, and Subaru.
Education
Francis Tuttle Technology Center - Reno CampusOklahoma City, OK
No Degree from Automotive Service Technology
12.2023
University Overview
- Relevant Coursework: Electrical, HVAC & Cooling, Steering & Suspension, Diagnostics, Brakes & Tires, and Engine Repair.
- Professional Development: Skills USA Representative
Putnam City West High SchoolOklahoma City, OK
High School Diploma
05.2023
University Overview
- Relevant Coursework: Financial Literacy
Skills
Customer Service
Strong Work Ethic
Problem-Solving
General Labor
Problem Solving
Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Porter
Joe Cooper Ford of Edmond
03.2024 - Current
Cashier
GNC
08.2023 - 03.2024
Technician
Pro Auto Care
05.2023 - 08.2023
Francis Tuttle Technology Center - Reno Campus
No Degree from Automotive Service Technology
Putnam City West High School
High School Diploma
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