Jacob Weaver
Tulare,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Galaxy Theaters
Tulare, CA
04.2023 - Current
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Emphasized fast, friendly customer service.
- Provided customer service assistance when requested.
Team Member
Hummus Republic
Visalia, CA
09.2021 - 12.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
Education
Bachelor of Science - Criminal Justice
California State University, Fresno
Fresno, CA05-2026
Associate of Arts - Criminal Justice
College of The Sequoias
Visalia, CA05-2024
High School Diploma -
Mission Oak Highschool
Tulare, CA06-2022
Skills
- Marketing
- Customer relationship management (CRM)
- Contract management
- Relationship building
- Performance management
- Effective prioritization
- Attention to detail
- Coaching and mentoring
- Conflict resolution
- Chain of Command
- Hospitality
Affiliations
Working out
Hiking
Traveleing
Accomplishments
- Honor roll College of the Sequoias
- Perfect Attendance Mission Oak Highschool
- Defense Player of the year for football
Certification
- Food Handlers
- Certificate of handling alcohol
Timeline
Manager
Galaxy Theaters
04.2023 - Current
Team Member
Hummus Republic
09.2021 - 12.2022
- Food Handlers
- Certificate of handling alcohol
Bachelor of Science - Criminal Justice
California State University, Fresno
Associate of Arts - Criminal Justice
College of The Sequoias
High School Diploma -
Mission Oak Highschool
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