Jacob Welch
Lansing
Summary
Assistant Manager specializing in shift execution, inventory control, and customer service. Led daily operations and coached staff to boost team performance and customer experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Clark's Ice Cream
Berkley
06.2021 - 08.2025
- Assisted in daily operations and staff management at a busy ice cream shop.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Monitored cleanliness and organization of the store environment consistently.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Bachelor of Science - Integrative Biology
Michigan State University
East Lansing, MI04-2027
High School Diploma -
Berkley High
Berkley, MI05-2023
Skills
- Customer service
- Inventory management
- Staff management
- Staff training and development
- Money handling
- Employee scheduling
- Research methodologies
- Data analysis
Timeline
Assistant Manager
Clark's Ice Cream
06.2021 - 08.2025
Bachelor of Science - Integrative Biology
Michigan State University
High School Diploma -
Berkley High
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