Jacob Whittington
The Woodlands,TX
Summary
As a recent college graduate and a multitasker and team collaborator, I enhanced customer satisfaction at Nordstrom (Bazille) by leveraging exceptional service skills, a strong work ethic, and the ability to adapt in high-stress situations. Developed efficient processes at Interfaith of The Woodlands, showcasing my analytical thinking and problem-solving abilities. Excel in environments requiring attention to detail and excellent communication. I'm looking for a position that provides an opportunity for growth.
Overview
5
5
years of professional experience
Work History
Server
Nordstrom (Bazille)
The Woodlands, TX
07.2022 - 10.2024
- Displayed strong multitasking skills by managing multiple tables simultaneously without impacting service quality.
- Served food & beverages promptly with a focused attention on individual customer needs.
- Worked with POS system to place orders, manage payments, and handle escalations and complimentary items.
- Collaborated with team members and management during busy shifts for organized workflow that ensured the optimal customer experience.
Volunteer
Interfaith of The Woodlands
The Woodlands, TX
03.2020 - 06.2020
- Improved volunteer coordination with comprehensive scheduling and task assignments to meet the needs of the organization
- Created efficient food sorting processes, ensuring swift distribution to families in need.
- Audited inventory records to prevent shortages, an excess, and food safety.
- Worked with fellow volunteers to deliver timely, friendly, and professional service.
Education
Bachelor of Arts - Philosophy
Sam Houston State University
Huntsville, TX07-2024
Skills
- Strong work ethic
- Positive attitude
- Exceptional customer service
- Teamwork and collaboration
- Organized and efficient
- Customer service
- Analytical thinking
- MS office suite
- Excellent communication
- Attention to detail
- Multitasking
- Problem-solving
Timeline
Server
Nordstrom (Bazille)
07.2022 - 10.2024
Volunteer
Interfaith of The Woodlands
03.2020 - 06.2020
Bachelor of Arts - Philosophy
Sam Houston State University