Jacob Williams
Sandusky,OH
Summary
Dynamic professional with a proven track record at the Humane Society Of Erie County, excelling in animal care expertise and problem-solving abilities. Spearheaded safety protocols and optimized productivity, enhancing customer satisfaction and animal welfare. Known for exceptional time management and a positive attitude, consistently delivering results beyond expectations.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Kennel Manager
Humane Society Of Erie County
09.2020 - Current
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
- Consistently evaluated current practices for areas of improvement, making necessary adjustments to optimize productivity within the facility.
- Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Promoted positive interactions between staff members and animals through ongoing training sessions and workshops.
- Developed detailed plans based on broad guidance and direction.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
General Laborer
Ventra Plastics
03.2017 - 06.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Delivery Rider
Polar Pure Carbonics
04.2013 - 11.2014
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Education
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green12-2016
Skills
- Animal care expertise
- Safety procedures
- Animal behavior
- Care management
- Positive attitude
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Decision-making
- Verbal and written communication
- Professional and courteous
Timeline
Kennel Manager
Humane Society Of Erie County
09.2020 - Current
General Laborer
Ventra Plastics
03.2017 - 06.2020
Delivery Rider
Polar Pure Carbonics
04.2013 - 11.2014
Bachelor of Science - Criminal Justice
Bowling Green State University
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