Jacob Wilson
Britton,MI
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Bobby's Kitchen. Expert in cash handling and guest engagement, I consistently enhanced customer satisfaction and loyalty. Proven ability to multitask and collaborate effectively with team members, ensuring a seamless dining experience during peak hours. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
1
1
year of professional experience
Work History
Server
Bobby's Kitchen
10.2023 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to facilitate timely order delivery during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and restaurant procedures.
- Handled cash transactions accurately, processing payments promptly and efficiently.
- Demonstrated knowledge of menu items, offering recommendations based on customer preferences.
- Adapted quickly to changing situations, managing multiple tables with efficiency during busy shifts.
- Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
No Degree -
Milan High School
Milan MISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Team collaboration
- Point of sale operation
- Food sales and promotion
- Cleanliness standards
- Multitasking and organization
- Positive and professional
Timeline
Server
Bobby's Kitchen
10.2023 - 03.2025
No Degree -
Milan High School