Jacob Woodland
Riverside,CA
Summary
Dynamic Parts Sales Manager at AutoZone with a proven track record in operational efficiency and customer service. Expert in inventory management and staff training, fostering a collaborative team environment. Successfully enhanced sales growth through effective merchandising and solution selling, while consistently addressing customer needs and improving employee performance.
Overview
2
2
years of professional experience
Work History
Parts Sales Manager
AutoZone
11.2022 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Supervised and trained staff on product knowledge and customer service.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
Education
High School Diploma -
Hillcrest High School
11800 Indiana Ave05-2022
Skills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Ordering parts
- Customer service
- Staff training
- Inventory management
- Inventory auditing
- Stock management
- Coordinating paperwork
- Returns processing
- Product promotion
- Teamwork
- Teamwork and collaboration
- Time management
Timeline
Parts Sales Manager
AutoZone
11.2022 - Current
High School Diploma -
Hillcrest High School
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