Jacob Woods

• Assisted in developing comprehensive security policies to address potential risks and protect company assets.
• Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.

Work in high pressure and dangerous situations in a team setting while problem solving in a quick and efficient manner.

Completed training in highly technical disciplines such as Advanced Fire Suppression, Vehicle Extrication, Hazardous Materials, Fire Service Instruction and leadership and supervision at the county, state and national level.

• Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
• Implemented new technologies, optimizing service operations and enhancing communication between departments.
• Reconciled Property Tax payments for several large municipalities during tax collection periods.

• Reviewed transactions and receipts to identify any suspicious activity.
• Established strong working relationships with external partners such as banks and regulatory agencies for improved communication during investigations.
• Worked with Branch managers to effectively resolve customer fraud complaints and ensured customer satisfaction through quick and thorough investigations.

• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Conducted financial due diligence on ACH, Wire and RDC customers through financial statement reviews and annual services reviews.
• Reconciled Internal General Ledgers through daily and monthly proofs of internal reporting data.