Jacob Wrona
Broken Arrow,OK
Summary
Dependable worker successfully providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, staff, and management. Always has open availability for more shifts, and has no issue with long hours.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Hatch Early Mood Food
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Medical Assistant Internship
Saint Francis Health System
03.2022 - 06.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Education
Biology Pre-Medical Science
Oklahoma State University-Main Campus
Stillwater, OK05.2026
High school diploma -
Holland Hall
Tulsa, OK05.2022
Skills
- Organizational Skills
- Communication skills
- Time management
- Exceptional customer service
- Cash Handling
- Memory retention
- Sales expertise
Accomplishments
Wrote a 15-page research study on foreign policy, which led to a scholarship deducting 95% of my semester's tuition.
Certification
- Food Handler Certification
- OLCC Service Permit
Affiliations
- Fraternity
Timeline
Server
Hatch Early Mood Food
04.2022 - Current
Medical Assistant Internship
Saint Francis Health System
03.2022 - 06.2022
Biology Pre-Medical Science
Oklahoma State University-Main Campus
High school diploma -
Holland Hall
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