Jacob Zayas
New York,NY
Summary
Inventive, calm and approachable, fashion merchandising specialist with four years of experience in fashion merchandise events. Passionate about fashion, trends and social media.
Overview
7
7
years of professional experience
Work History
Doorman
Twenty 1
08.2024 - Current
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Stock Lead
SMCP
08.2023 - 01.2025
- Maintained the stock of three different brands, while simultaneously processing daily shipment
- Completed weekly Inventory Controls and Cycle Counts
- Executed Physical Inventory and improved the store's shrink percentage
- Coached and directed my team around operational tasks including making sure every task is done efficiently and on time
Brand Ambassador/ Visuals
CANADA GOOSE
11.2021 - 01.2023
- Operating BOH duties, assisting with shipment, replenishing the floor, and providing customer service through the phone
- Generated $750k+ in sales and maintained a top seller spot, personal shopping and clienteling, and gained knowledge about new product by taking courses daily
- Customizing Canada Goose products to customer's liking and trained co-workers how to customize jackets
- Operating cash register
Sales Associate
COS
05.2019 - 03.2020
- Delivered outstanding customer service and maintained the fitting rooms
- Replenished store merchandise, organized, and created a comfortable environment
- Assisted team members, when necessary, in handling registers and organizing inventory room
Sales Associate
Zara
03.2018 - 03.2019
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
BBA - Marketing Management
Baruch College
New York, NY06-2026
High School Diploma -
Xavier High School
New York, NY06-2019
Skills
- Microsoft Office Suite
- Social Media
- Ability to work in high volume and fast paced atmosphere
- Visitor management
- Customer service and communication skills
- Project management
Timeline
Doorman
Twenty 1
08.2024 - Current
Stock Lead
SMCP
08.2023 - 01.2025
Brand Ambassador/ Visuals
CANADA GOOSE
11.2021 - 01.2023
Sales Associate
COS
05.2019 - 03.2020
Sales Associate
Zara
03.2018 - 03.2019
BBA - Marketing Management
Baruch College
High School Diploma -
Xavier High School
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