Jacob Bains
Georgetown,United States
Summary
Detail-oriented pharmacy technician specializing in efficient prescription management and exceptional customer service. Proven ability to maintain accurate patient records while ensuring compliance with pharmacy operations, resulting in enhanced patient satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Georgetown, TX
09.2023 - Current
- Filled prescriptions accurately to ensure customer satisfaction and safety.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Used pharmacy software to efficiently process prescriptions and manage patient records.
- Performed data entry for patient profiles, billing information, and prescription orders accurately.
- Checked expiration dates on medications to ensure dispensing of only unexpired products.
- Delivered exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Trained new staff on operational procedures and customer service standards effectively.
- Maintained cleanliness and organization in pharmacy workspace consistently.
Mathematics Specialist
Freelance
03.2012 - Current
- Tutored students in-person and online via Zoom since 2020, specializing in algebra, calculus, and differential equations to enhance understanding and performance in mathematics.
- Developed tailored mathematics curriculum for diverse student needs.
- Provided one-on-one tutoring to enhance student understanding of mathematical concepts.
- Created engaging lesson plans that foster critical thinking in mathematics.
Store Associate
Tuesday Morning
Georgetown, TX
09.2021 - 10.2023
- Provided exceptional customer service by assisting customers with product selection and inquiries.
- Engaged with customers to offer assistance in locating items and suggest relevant products without being intrusive.
- Monitored sales floor for customer needs and ensured timely replenishment of merchandise to support customer satisfaction.
- Operated cash register, efficiently processing customer transactions and handling payments.
- Maintained store cleanliness and organized merchandise displays to create inviting shopping environment.
- Stocked, replenished, and labeled shelves to ensure organized inventory management.
- Collaborated with team members to effectively manage inventory levels and optimize stock availability.
- Participated in promotional events to boost store visibility and engage potential customers.
Salesperson
Kohl's
10.2022 - 01.2023
- Implemented process improvements, enhancing efficiency and reducing waste.
- Operated machinery, producing high-quality products while ensuring operational efficiency.
- Collaborated with coworkers on projects, achieving business objectives in a timely manner.
- Documented production and quality metrics to ensure accountability.
- Maintained cleanliness of work area and equipment in compliance with safety regulations.
Cashier
Michaels Stores
Georgetown, Texas
09.2021 - 02.2022
- Operated cash register, accurately processing various payment types including cash, check, credit card, gift card, and automatic debit.
- Processed customer transactions efficiently at Michaels stores, ensuring accuracy in cash and credit handling.
- Maintained organized checkout area, facilitating smooth operations and enhancing customer experience.
- Collaborated with team members, contributing to improved customer service quality.
Laboratory Assistant
Texas State University Physics Dept.
01.2001 - 05.2011
- Managed Physics Department stockroom and developed undergraduate laboratory experiments to support student learning.
- Assisted in conducting experiments within the physics department's laboratory setting.
- Prepared and maintained laboratory equipment for various research activities.
- Collaborated with faculty and students on experimental design and implementation.
Education
Bachelor of Arts - BA - History
Texas State University
San Marcos, TX08-2011
Bachelor of Science - BS - Mathematics
Texas State University
San Marcos, TX05-2006
Skills
- Prescription management
- Medication dispensing
- Order verification
- Prescription interpretation
- Patient record management
- Medication safety standards
- Medication security protocols
- Drug safety
- Quality assurance
- Labeling accuracy
- Medication labels
- Pharmaceutical calculations
- Interpreting orders
- Medication history updates
- Supporting pharmacy operations
- Regulatory compliance knowledge
- Supply restocking
- Pharmacy operations
- Pharmacy software
- Software proficiency
- POS systems proficiency
- Processing payments
- Customer Interaction
- Answering customer questions
- Attention to detail
- Regulatory compliance knowledge
- Pharmacy operations
Certification
CPhT
Timeline
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
Salesperson
Kohl's
10.2022 - 01.2023
Store Associate
Tuesday Morning
09.2021 - 10.2023
Cashier
Michaels Stores
09.2021 - 02.2022
Mathematics Specialist
Freelance
03.2012 - Current
Laboratory Assistant
Texas State University Physics Dept.
01.2001 - 05.2011
Bachelor of Arts - BA - History
Texas State University
Bachelor of Science - BS - Mathematics
Texas State University