Jacobie Washington
Fort Worth,TX
Summary
Proven leader and problem-solver, excelled at AutoZone by enhancing store efficiency and sales through strategic displays and cash management. At Walmart Distribution Center, boosted employee retention through innovative training and mentorship. Skilled in customer engagement and team management, consistently prioritizes safety and quality, driving performance and operational excellence.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
AutoZone
06.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Lead Trainer
Walmart Distribution Center
09.2020 - 05.2023
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
- Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
- Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
Package Handler
Texas Meat Packers
08.2017 - 09.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Pipe Layer
Texas Pipeline Oil Field Company
06.2015 - 08.2017
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Used hand signals to direct equipment operators and alert to hazards.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Handled all repairs for sanitary and storm water sewer structures and pipe systems.
CDL Driver
Raider Express
04.2010 - 06.2015
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
Education
High School Diploma -
O.D. Wyatt
Fort Worth, TX06.2003
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Team Building and Leadership
- Stock management
- Team Management
- Pricing and Markdowns
- Goals and performance
- Issue Resolution
- Transaction Processing
Timeline
Assistant Store Manager
AutoZone
06.2023 - Current
Lead Trainer
Walmart Distribution Center
09.2020 - 05.2023
Package Handler
Texas Meat Packers
08.2017 - 09.2020
Pipe Layer
Texas Pipeline Oil Field Company
06.2015 - 08.2017
CDL Driver
Raider Express
04.2010 - 06.2015
High School Diploma -
O.D. Wyatt