JACOBINA ISABEL MIFUMU ASUMU NCHAMA
Watertown,NY
Summary
Dynamic professional with experience at Walmart in digital shopping, excelling in order fulfillment and e-commerce strategy. Proven ability to enhance customer satisfaction through data analytics and effective communication. Skilled in shipping logistics and fostering client relationships, ensuring a seamless shopping experience and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Digital Shopper
Walmart
2025 - Current
- Managed online order fulfillment processes to ensure timely delivery and customer satisfaction.
- Collaborated with cross-functional teams to enhance digital shopping experience and streamline operations.
- Assisted customers with inquiries related to online orders and product availability.
- Utilized data analytics tools to track shopping behaviors and improve user engagement strategies.
- Enhanced website navigation by providing feedback on user interface improvements.
- Trained new team members on digital shopping protocols and best practices for customer service.
Direct Support Professional
Caregiver Services Inc.
01.2019 - 01.2020
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed rapport with clients to promote engagement and emotional well-being.
- Supported implementation of individualized care plans tailored to client needs.
- Monitored client progress, providing feedback to supervisors for adjustments.
- Collaborated with team members to create a supportive environment for clients.
- Maintained accurate documentation of client interactions and activities.
Education
Associate of Applied Science - Nurse
Houston Community College
Houston, TX01-2029
Skills
- Order fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Medication administration
Client documentation
Housekeeping tasks
Languages
English
Full Professional
Spanish
Professional Working
Work Preference
Work Type
Full TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Direct Support Professional
Caregiver Services Inc.
01.2019 - 01.2020
Digital Shopper
Walmart
2025 - Current
Associate of Applied Science - Nurse
Houston Community College