Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ja'Core Glover

LAKELAND,FL

Summary

Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Digital Shopper

Walmart
11.2024 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Sales Representative

GEICO, Government Employees Insurance
08.2023 - 08.2024
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Managed on average approximately 20-30 incoming sales calls per day from customers

Customer Service Representative

GEICO, Government Employees Insurance
08.2022 - 08.2023
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Managed on average approximately 60 - 70 incoming service calls per day from customers

Demonstration Specialist

GloverSalesConsulting
06.2022 - 12.2022
  • Generated brand awareness and positive product impressions to increase sales.
  • Maintained professional appearance consistent with requirements of job.
  • Escorted customers to desired products.
  • Documented and passed along customer suggestions or requests.
  • Engaged with customers to communicate key points about products being demonstrated.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Sales Representative

GEICO, Government Employees Insurance
02.2022 - 08.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Representative

Orbit Energy & Power
01.2020 - 02.2022
  • Maintaining Client relations
  • Demonstrating dynamic selling
  • Operating company vehicle
  • Employing door to door sales tactics
  • Maintain companies ethical standards
  • Sells products by providing customers with information needed to make product-related decisions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Generated over $500,000 in funds for the company in my last 6 months.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Cold-called leads and closed large number of new sales over several months.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

DELI ASSOCIATE

Publix
03.2018 - 05.2021
  • Provides premier customer service, including greeting customers and answering their questions
  • Maintains company’s high standards for freshness and sanitation
  • Sells products by providing customers with information needed to make product-related decisions
  • Fills, maintains, and rotates products and displays
  • Prepares special orders and party trays
  • Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment
  • Assists with other duties as assigned
  • Deliver friendly, courteous, prompt customer service
  • Read, write, and do simple math problems
  • Interpret and follow instructions
  • Work with others while being an effective team member
  • Assist in other departments as needed.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Listened carefully to customer instructions and prepared orders according to those preferences.

Education

High School Diploma -

Tenoroc High School
Lakeland, FL
05.2019

Skills

  • Team Building
  • Leadership
  • Communication
  • People Skills
  • Collaboration Skills
  • Creativity
  • Lead Prospecting
  • Positivity
  • Mathematics
  • Speed and Accuracy
  • Consultative Selling Techniques
  • Maintaining Customer Database

Timeline

Digital Shopper

Walmart
11.2024 - Current

Sales Representative

GEICO, Government Employees Insurance
08.2023 - 08.2024

Customer Service Representative

GEICO, Government Employees Insurance
08.2022 - 08.2023

Demonstration Specialist

GloverSalesConsulting
06.2022 - 12.2022

Sales Representative

GEICO, Government Employees Insurance
02.2022 - 08.2022

Sales Representative

Orbit Energy & Power
01.2020 - 02.2022

DELI ASSOCIATE

Publix
03.2018 - 05.2021

High School Diploma -

Tenoroc High School
Ja'Core Glover