Ja'Core Glover
LAKELAND,FL
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Digital Shopper
Walmart
11.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Sales Representative
GEICO, Government Employees Insurance
08.2023 - 08.2024
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Managed on average approximately 20-30 incoming sales calls per day from customers
Customer Service Representative
GEICO, Government Employees Insurance
08.2022 - 08.2023
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Managed on average approximately 60 - 70 incoming service calls per day from customers
Demonstration Specialist
GloverSalesConsulting
06.2022 - 12.2022
- Generated brand awareness and positive product impressions to increase sales.
- Maintained professional appearance consistent with requirements of job.
- Escorted customers to desired products.
- Documented and passed along customer suggestions or requests.
- Engaged with customers to communicate key points about products being demonstrated.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Sales Representative
GEICO, Government Employees Insurance
02.2022 - 08.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Representative
Orbit Energy & Power
01.2020 - 02.2022
- Maintaining Client relations
- Demonstrating dynamic selling
- Operating company vehicle
- Employing door to door sales tactics
- Maintain companies ethical standards
- Sells products by providing customers with information needed to make product-related decisions.
- Increased sales by offering advice on purchases and promoting additional products.
- Generated over $500,000 in funds for the company in my last 6 months.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Organized sales paperwork, presented proposals and finalized contracts.
- Cold-called leads and closed large number of new sales over several months.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
DELI ASSOCIATE
Publix
03.2018 - 05.2021
- Provides premier customer service, including greeting customers and answering their questions
- Maintains company’s high standards for freshness and sanitation
- Sells products by providing customers with information needed to make product-related decisions
- Fills, maintains, and rotates products and displays
- Prepares special orders and party trays
- Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment
- Assists with other duties as assigned
- Deliver friendly, courteous, prompt customer service
- Read, write, and do simple math problems
- Interpret and follow instructions
- Work with others while being an effective team member
- Assist in other departments as needed.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Education
High School Diploma -
Tenoroc High School
Lakeland, FL05.2019
Skills
- Team Building
- Leadership
- Communication
- People Skills
- Collaboration Skills
- Creativity
- Lead Prospecting
- Positivity
- Mathematics
- Speed and Accuracy
- Consultative Selling Techniques
- Maintaining Customer Database
Timeline
Digital Shopper
Walmart
11.2024 - Current
Sales Representative
GEICO, Government Employees Insurance
08.2023 - 08.2024
Customer Service Representative
GEICO, Government Employees Insurance
08.2022 - 08.2023
Demonstration Specialist
GloverSalesConsulting
06.2022 - 12.2022
Sales Representative
GEICO, Government Employees Insurance
02.2022 - 08.2022
Sales Representative
Orbit Energy & Power
01.2020 - 02.2022
DELI ASSOCIATE
Publix
03.2018 - 05.2021
High School Diploma -
Tenoroc High School