Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacorey Jones

Phenix City,AL

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

2
2
years of professional experience

Work History

Telemarketer State Farm Agent

AARON WARREN
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.

Call Center Agent

Hyundai Of Auburn
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.

tsys machine operter

Help Make Credit Card And Gift Cards
08.2017 - 04.2018
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • made sure all cards was put out fast.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Mcdonald's

Cook
06.2016 - 09.2016
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded dishwasher with pots and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Prepared salads, soups and sandwiches for customers.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.

Student Cafeteria Worker

Prepard Food For Students
11.2015 - 05.2016
  • Replenished serving stations with fresh food and cleaned up spills.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Provided exemplary service to students, staff and visitors.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

High School Diploma -

Central High School
Phenix City, AL
05.2016

Skills

  • Courteous and Respectful
  • Calm Under Pressure
  • Relationship Building
  • Teamwork and Collaboration
  • Active Listening
  • great communication skills

Timeline

tsys machine operter

Help Make Credit Card And Gift Cards
08.2017 - 04.2018

Mcdonald's

Cook
06.2016 - 09.2016

Student Cafeteria Worker

Prepard Food For Students
11.2015 - 05.2016

Telemarketer State Farm Agent

AARON WARREN

Call Center Agent

Hyundai Of Auburn

High School Diploma -

Central High School

Similar Profiles

CREATE PROFILE
Jacorey Jones