Jennifer Escobedo
Dallas,TX
Summary
Developed strong communication and persuasive skills in high-paced environment. Proficient in customer outreach, lead generation, and overcoming objections while maintaining positive rapport. Looking to transition into new field where these skills can drive customer satisfaction and business growth.
Overview
2
2
years of professional experience
Work History
State Farm Telemarketer/Receptionist
Claudia Salas
07.2024 - 08.2025
- Conducted outbound calls to potential clients, effectively communicating service offerings.
- Answered calls, took messages, and transferred calls to correct individuals.
- Adapted scripts and approaches based on client responses to enhance engagement.
- Collaborated with team members to refine outreach strategies and improve call outcomes.
- Developed rapport with clients to foster long-term relationships and repeat business.
Subway Cashier
SUBWAY®Restaurants
04.2023 - 09.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Education
Associate of Science -
Dallas College
Dallas, Texas, TX05-2026
Skills
- Customer relationship management
- Call handling techniques
- Team collaboration
- Organizational skills
- Active listening skills
- Work area maintenance
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Assisted management with the training of new staff members.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
State Farm Telemarketer/Receptionist
Claudia Salas
07.2024 - 08.2025
Subway Cashier
SUBWAY®Restaurants
04.2023 - 09.2023
Associate of Science -
Dallas College