Makinzy Farrar
Pulaski,TN
Summary
Dedicated insurance agent specializing in customer service and policy management, with a proven track record of building strong client relationships and advising on optimal coverage options. Expertise in navigating industry changes ensures clients receive up-to-date information. Recognized for exceptional problem-solving abilities and successful negotiation skills, contributing to a team environment. Committed to professionalism and organization for timely completion of assignments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
State Farm Insurance Producer
Tommy Harrison Agency
Pulaski, TN
12.2017 - Current
- Supported claim procedures for clients.
- Assessed risk data to create suitable insurance quotes for property and casualty lines.
- Followed up with existing customers to ensure satisfaction and renewals of policies.
- Evaluated customer needs to recommend suitable products.
- Managed diverse billing cycles efficiently.
Education
Bachelor of Science - Behavioral Sciences
University of Tennessee Southern
Pulaski, TN05-2020
Skills
- Customer Support Expertise
- Effective Communication Skills
- Analytical Problem-Solving
- Remote Work Accessibility
- Reliable Team Member
- Policy analysis
- Claims Processing Expertise
- Insurance terminology
- Auto and property insurance
- Risk Assessment in Insurance
- Insurance protocols
- Customer Relationship Management
- Policy adjustment
- New Business Development
- Negotiation
- Policy writing
Certification
- Medical and Billing Coding Certificate since 2023
- Notary Public License from the State of TN since 2021
- State of Tennessee Insurance Producer License for Property and Casualty since 2020
References
References available upon request.
Timeline
State Farm Insurance Producer
Tommy Harrison Agency
12.2017 - Current
Bachelor of Science - Behavioral Sciences
University of Tennessee Southern
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