Jacqlyn Davis
Portland,OR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Administrative Assistant position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Customer Care Representative
Collectors
11.2022 - Current
- Handled calls and email correspondence on account holds and result concerns.
- Met with clients to intake and pick up completed serviced items.
- Attended national shows to assist with in person drop-off for item authentication.
Customer Service/Social Media Specialist
HanaMart
02.2021 - 11.2022
- Created social media ads through Canva presentation.
- Monitored and reviewed videos across Tik-Tok, Instagram, and Facebook.
- Conducted refunds, reshipment, and packaged claims for lost and damaged items.
- Investigated and researched fraud orders.
Hospitality Associate
Wholefoods
08.2017 - 03.2020
- Used POS system to enter orders, process payments and issue receipts.
- Helped bag groceries and answered questions from customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Resolved complaints and immersed into departments with short staffing.
Sales Associate
PaperSource
11.2016 - 06.2017
- Conducted art classes and demos for all ages of customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education Intern
American Museum Of Natural History
09.2013 - 08.2014
- Created and conducted themed and curated tours that focused on biodiversity, human evolution, and astronomical anomalies.
- Assisted in the curated lab productions within the sackler lab via gene analysis.
- Created a game experience geared towards scientific theories.
Education
Bachelor of Arts - Art
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Customer Relations
- Online Support
- Problem Resolution
- Microsoft Office
- Clerical Support
- Keen Attention to Detail
- Understanding Customer Needs
Timeline
Customer Care Representative
Collectors
11.2022 - Current
Customer Service/Social Media Specialist
HanaMart
02.2021 - 11.2022
Hospitality Associate
Wholefoods
08.2017 - 03.2020
Sales Associate
PaperSource
11.2016 - 06.2017
Education Intern
American Museum Of Natural History
09.2013 - 08.2014
Bachelor of Arts - Art
College of Staten Island of The City University of New York
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