Jacquelin Dixon
Hot Springs
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
7
7
years of professional experience
Work History
Clerk
Wine Rack and Spirit Shoppe
Hot Springs, AR
01.2026 - Current
- Processed customer transactions efficiently, enhancing overall shopping experience.
- Conducted regular stock assessments to optimize inventory levels and reduce waste.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Deli Clerk
Walmart
Hot Springs, AR
05.2025 - 09.2025
- Managed deli operations to ensure compliance with health and safety regulations.
- Greeted customers at counter to fulfill requests and answer questions.
- Assisted customers with product selection, enhancing their shopping experience.
- Maintained inventory levels and organized displays to optimize product visibility.
- Oversaw quality control measures for fresh products, ensuring optimal freshness and quality.
- Implemented new procedures to reduce waste and improve overall department profitability.
Cashier
Circle K
Hot Springs, AR
10.2024 - 05.2025
- Processed customer transactions efficiently and accurately at point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted customers with product inquiries, enhancing overall service experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Implemented inventory control measures, reducing discrepancies during stock audits.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Collaborated with team members to streamline checkout processes for improved wait times.
Document Control
Airtech Supply, Inc.
Hot Springs, AR
07.2021 - 09.2024
- Manage document control systems, ensuring compliance with industry standards. Implement efficient filing protocols, reducing retrieval time and enhancing data integrity.
- Optimize document lifecycle management, from creation to archival. Conduct regular audits, identifying areas for improvement and implementing solutions for enhanced efficiency.
- Streamlined document control processes, enhancing data integrity and reducing retrieval time. Conducted comprehensive audits to identify and implement efficiency improvements.
Customer Account Rep
Car-Mart
Hot Springs, AR
06.2020 - 05.2021
- Managed customer accounts, resolving issues and improving satisfaction. Streamlined payment processes, reducing overdue accounts by a significant margin.
- Fostered strong relationships with customers and team members. Contributed to a positive work environment, enhancing overall customer experience.
- Provided empathetic support to customers facing financial difficulties. Facilitated payment plans, balancing company interests with customer needs.
Associate
Rent-A-Center
04.2019 - 06.2020
- Managed customer accounts, ensuring timely payments and resolving issues. Consistently met sales targets, improving customer retention rates.
- Maintained accurate records of rental agreements and payments, ensuring compliance with company policies and legal requirements.
- Assisted customers in selecting appropriate rental products, providing clear explanations of terms and conditions to ensure satisfaction.
- Drove customer retention through effective account management and sales strategies, consistently meeting targets and resolving issues promptly.
Education
Diploma -
Cutter Morning Star High School
Hot Springs, AR06-2007
Skills
- Data Analysis
- Project Management
- Customer Engagement
- Compliance Management
- Quality Assurance
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Prioritization
Timeline
Clerk
Wine Rack and Spirit Shoppe
01.2026 - Current
Deli Clerk
Walmart
05.2025 - 09.2025
Cashier
Circle K
10.2024 - 05.2025
Document Control
Airtech Supply, Inc.
07.2021 - 09.2024
Customer Account Rep
Car-Mart
06.2020 - 05.2021
Associate
Rent-A-Center
04.2019 - 06.2020
Diploma -
Cutter Morning Star High School