Jacqueline Abreu
Miami,Florida
Summary
To secure a challenging and responsible position that will allow me to showcase my knowledge and skills within the company. Working to the best of my ability to grow personally and professionally.
Overview
21
21
years of professional experience
Work History
Care Coordinator
Gastro Health
9408 SW 87th Ave Miami, Fl 33176
10.2023 - Current
- Handle all administrative tasks and duties for the physician/provider
- Provide medical literature and clinical preparation instructions to patients
- Assist patients with questions and/or concerns regarding procedures
- Schedule all procedures to be performed by the physician
- Review the physicians schedule for maximum scheduling efficiency
- Schedule all diagnostic tests, procedures and follow-up appointments
- Check-out patients at the end of their visit and provide next step instructions
- Request medical records from doctors and hospitals
- Returns patient calls promptly and professionally
Patient Relations Representative
Gastro Health
9408 SW 87th Ave Miami Fl 33176
01.2019 - Current
- Answering all incoming calls and route them to appropriate personnel
- Schedule, confirm, and cancel office appointments as patients call in
- Plan and create patient care information and support materials in close collaboration with patient representatives / patient organizations
- Manage use of telephone service such as picking up voicemail message on a daily basis.
Security Monitor
John A. Ferguson Senior High
15900 SW 56th St, Miami, FL 33185
01.2003 - 01.2019
- Patrols and monitors assigned areas of the school buildings, grounds and parking lots to deter, detect, report and stop violations of the law and/or school board policies
- Notifies the administrative staff, police, fire department, or other appropriate authorities of security or emergency situations
- Maintains security records, logs and reports.
Education
High School Diploma -
G Holmes Braddock Senior High
Miami, FL06.2002
Skills
- Database and Records Management
- Scheduling
- Administrative Support
- Filing
- Customer Service
- Team Work
- Multi-Tasking
- Leadership
- Microsoft Office (Word, Excel, PowerPoint)
Accomplishments
Early Childhood 40 HR Training, Miami Dade College - 2003
Timeline
Care Coordinator
Gastro Health
10.2023 - Current
Patient Relations Representative
Gastro Health
01.2019 - Current
Security Monitor
John A. Ferguson Senior High
01.2003 - 01.2019
High School Diploma -
G Holmes Braddock Senior High