Jacqueline Alvarez
Anaheim,CA
Summary
Offering strong dedication to customer service and willingness to learn in fast-paced environment. Brings understanding of food safety practices and ability to handle multiple tasks efficiently. Ready to use and develop organizational and communication skills in fine dining.
Overview
3
3
years of professional experience
Work History
Server
Takami Sushi and Robata Restaurant
07.2023 - 11.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Medical Assistant
Children's Cardiology Group
10.2025 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Administered routine clinical procedures, including EKGs and blood pressure assessments.
- Assisted in the implementation of best practices for cardiac monitoring protocols, enhancing patient safety.
- Streamlined pre-authorization processes, improving turnaround times on approvals.
- Managed front desk operations, ensuring smooth visitor check-in and communication flow.
Barista
The Great Wolf Lodge
08.2023 - 07.2025
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Medical Assistant
Todd Miller M.D
12.2024 - 09.2025
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered injections safely and accurately according to established protocols.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Some College (No Degree) - Nursing Science
Santa Ana College
Santa Ana, CACertification - Medical Assistant
American Career College
CA01-2025
High School Diploma -
Garden Grove High School
Garden Grove, CA06-2023
Skills
- Service prioritization
- Exceptional communication
- Time management
- HIPAA compliance
Timeline
Medical Assistant
Children's Cardiology Group
10.2025 - Current
Medical Assistant
Todd Miller M.D
12.2024 - 09.2025
Barista
The Great Wolf Lodge
08.2023 - 07.2025
Server
Takami Sushi and Robata Restaurant
07.2023 - 11.2024
Certification - Medical Assistant
American Career College
High School Diploma -
Garden Grove High School
Some College (No Degree) - Nursing Science
Santa Ana College