Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences.
Overview
14
14
years of professional experience
Work History
Patient Support Specialist
Concentra Health Services
10.2023 - Current
Improved patient communication by developing informational materials on treatment options and procedure
Managed patient intake process effectively by gathering relevant information accurately from each individual upon arrival at the facility.
In charge of collecting subpoena along with collecting medical records
Warmly greeted patients and visitors and made each feel welcome.
Intake Specialist
CEDA WIC
01.2016 - 08.2021
Duties include but not limited to customer service, answering phone calls, setting up appointments, working with Cornerstone Software, collecting client-sensitive documents for applications, filling out documents to apply to program, creating client charts, etc.
Receptionist
Chandra Cardiologist Diagnostics
11.2011 - 01.2012
Greeting the patients, answering phone calls, filing, scheduling patients, insurance, taking vitals such as blood pressure, pulse and respiration, writing down the patient medications, EKG'S, Bio'z and Aorta scan, assisting the doctor with exams, filling out prescriptions.
Medical Assistant Extern
Eastside Medical Center
01.2010 - 02.2010
Vital signs, EKGs, urinalysis, glucose testing, phlebotomy, injections (intramuscular) PAP smear setups, pregnancy testing, specimen collection, assisting the doctor with exams and treatments, filing, answering phones and translation.
Education
CPR Certification -
American Heart Association
Chicago, IL
04.2026
Medical Assistant Diploma -
Illinois School of Health Careers
Chicago, IL
03.2010
H.S. Diploma -
George Washington High School
Chicago, IL
06.2009
Skills
Knowledgeable in Microsoft Office
Specimen Collection
Computer Literacy
Typing speed at 32 wpm
Medical background
Patient confidentiality
Awards
Certification of Achievement
Completed mandatory breastfeeding peer counselor training program
Workers' Compensation and EBD AR Specialist at Concentra Occupational HealthWorkers' Compensation and EBD AR Specialist at Concentra Occupational Health