Jacqueline Berlew
Exeter,USA
Summary
Results-driven Federal Administrator (GS-09) and U.S. Army Reserve Sergeant First Class with 15 years of military service and administrative leadership. Expertise in facilities management, physical security, and program administration. Skilled in optimizing space utilization, coordinating repairs, and managing service contracts. Experienced in leading operations, advising executives, and addressing organizational challenges within a military Brigade.
Overview
15
15
years of professional experience
Work History
Army Reserve Administrator, GS-0301-09
United States Army Reserve
Easton, PA
09.2021 - Current
- In the absence of the Commander, serves as the primary advisor on all organizational matters and renders the necessary decisions to ensure the Commander's plans are executed.
- Provides daily oversight of unit operations to ensure tasks are completed or synchronized to achieve the Commander's intent of meeting unit readiness requirements to support Army Reserve missions.
- Performs analysis of personnel readiness, medical readiness, and organization readiness to determine trends that identify successful organizational practices or areas needing improvement.
- Monitored and analyzed submission and tracking processes for actions, recommending changes to enhance efficiency and accuracy in managing the unit.
- Facilitated collaboration among military and civilian staff, ensuring work met established standards and deadlines.
- Monitors unit preparation for official inspections, command staff visits, and similar activities.
- Advised on pay, benefits, and entitlements, assisting with resolution of pay issues to support personnel welfare.
- Administers financial management programs including Government Purchasing and Travel Card programs.
- Manage daily physical operations, space planning, and resource allocation at the Army Reserve Center. Direct office, training, and storage layouts for multiple tenant units to optimize flow and guarantee safety compliance.
- Act as the central liaison for facility upkeep, infrastructure improvements, and automated building systems. Identify building deficiencies, submit work orders, and coordinate with the Directorate of Public Works (DPW) and private contractors for HVAC, plumbing, electrical, and structural repairs.
- Serve as the commander's advisor on structural security and access control. Manage electronic intrusion systems, key control, and physical barriers. Spearhead unit preparations for official safety, environmental, and command-level facility inspections.
Sergeant First Class, Electronic Maintenance Spvsr
United States Army Reserve
Fort Dix, NJ
04.2011 - Current
- Directed comprehensive maintenance, repair, and operational readiness programs for multimillion-dollar technical systems, ensuring continuous operational capability.
- Managed logistical supply chains and resource allocation, forecasting material requirements to support sustained operational budgets and facility readiness.
- Served as the primary advisor to executive leadership on organizational climate, facilitating conflict resolution and promoting positive working relationships across diverse stakeholder groups.
- Conducted complex security assessments and vulnerability analyses during high-stakes overseas deployments, enforcing strict safety and physical security protocols.
Unit Administrative Technician, GS-0303-07
United States Army Reserve
Scranton, PA
01.2018 - 09.2021
- Performs a wide variety of tasks related to administrative functions and procedures that support unit operations.
- Executed administrative plans, policies, and procedures from Commander and higher echelons to ensure effective unit operations.
- Oversaw all organizational correspondence to ensure timely and accurate information flow.
- Coordinated with higher headquarters on administrative functions and operations, ensuring compliance with directives and enhancing operational alignment.
- Initiates a wide variety of personnel actions, such as promotions, awards, officer and enlisted efficiency reports, requests for MOS change, reenlistment, transfers, separations, discharges, retirements, unit training and attendance, security clearances, and disciplinary actions.
- Interviews individuals interested in assignment, appointment, or transfer to the unit; advises on Army Reserve program, obligations, advantages, unit vacancies, Military Occupational Specialty (MOS) requirements, etc.
- Compiled technical reports and contributed to special projects to support administration of unit operations and enhance readiness.
- Uses a variety of automation tools for entry and data management or manipulation to retrieve and compile data, analyze results, prepare reports, and track metrics.
- Protected sensitive and classified information to safeguard operational security.
Education
Master of Business Administration - Human Resources
Purdue Global University
Online Campus08-2026
Bachelor of Science - Psychology, Mental Health Interventions
Misericordia University
Dallas, PA05-2016
Skills
- Equal opportunity initiatives
- Conflict resolution
- Leadership skills
- Organizational assessment
- Compliance management
- Cybersecurity
- Physical security
- Facilities management
- Security clearance
- Microsoft Office proficiency
- Written communication
- Diversity training
- Mental health awareness
- System repair
- Military specialties
Certifications Skills
- Possess a current Secret level Security Clearance under the Department of Defense.
- Qualified in two Military Occupational Specialties, Career Counselor and Computer Detection Systems Repairer.
- Graduate of over 5 U.S. Army/Department of Defense resident courses to include physical security and over 20 online courses to include leadership, cyber security, waste management, equal opportunity, suicide prevention, and sexual harassment and assault prevention.
- Adept in Microsoft Word, PowerPoint, and Adobe PDF.
- Proficient in preparing written correspondence, including memorandums, responses to inquiries, and guidance documents on regulations and policies.
Timeline
Army Reserve Administrator, GS-0301-09
United States Army Reserve
09.2021 - Current
Unit Administrative Technician, GS-0303-07
United States Army Reserve
01.2018 - 09.2021
Sergeant First Class, Electronic Maintenance Spvsr
United States Army Reserve
04.2011 - Current
Master of Business Administration - Human Resources
Purdue Global University
Bachelor of Science - Psychology, Mental Health Interventions
Misericordia University