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Jacqueline Braunch
Legal Support
Georgetown,TX
Summary
Legal support professional with extensive experience in criminal justice and public sector environments. Bilingual in English and Spanish, with a strong ability to communicate effectively with diverse clients, attorneys, and court personnel. Proficient in managing case documentation, coordinating communications, and ensuring compliance with applicable regulations. Experienced in fast-paced, high-volume environments requiring strong organization, accuracy, and time management. Skilled in supporting attorneys with case preparation and maintaining organized, confidential records. Recognized for reliability, attention to detail, and the ability to manage sensitive information while meeting critical deadlines.
Overview
11
11
years of professional experience
Work History
Legal Support Specialist
Maricopa County Public Defender's Office
06.2025 - Current
- Managed over 60+ case files for 6 attorneys in a high-volume environment, improving organization and reliability of case records
- Conducted client intake and gathered critical information, supporting more efficient case evaluations and preparation
- Maintained case tracking systems and monitored deadlines, helping reduce delays and keep cases on schedule
- Coordinated communication between attorneys, courts, and agencies to obtain records and move cases forward
- Prepared reports and documentation that supported case management and internal operations
- Assisted attorneys with organizing materials for court, improving efficiency during case preparation
- Ensured compliance with confidentiality standards and legal protocols when handling sensitive information
Continuing Legal Education Coordinator
Arizona State Bar
06.2021 - 09.2022
- Developed and implemented educational programs to enhance member engagement and professional development.
- Coordinated 8-12 monthly CLE training sessions, ensuring compliance with regulatory requirements and quality standards.
- Facilitated workshops and seminars, fostering collaboration among 100+ legal professionals and stakeholders.
- Streamlined communication processes between departments to improve information sharing and efficiency.
- Oversaw logistics for events, including scheduling venues, managing materials, and coordinating speakers.
Criminal Records Processor
Arizona Department of Public Safety
06.2019 - 06.2021
- Processed and maintained 75–150 criminal records daily, ensuring accuracy and compliance across multiple departments
- Ensured compliance with state regulations and standards in document handling.
- Utilized electronic record management systems to streamline data access and retrieval.
- Assisted in training new employees on record processing protocols and procedures.
- Played a key role in developing new strategies for improving overall efficiency within the records department, leading to measurable improvements in productivity levels.
911 Emergency Dispatcher
Arizona Department of Public Safety
02.2015 - 06.2019
- Managed emergency calls, prioritizing response based on urgency and nature of incidents.
- Coordinated communication between first responders and dispatch teams for efficient incident resolution.
- Utilized Computer- Aided Dispatch (CAD) systems to log and track service requests accurately.
- Mentored new dispatchers in protocols, improving team performance and knowledge retention.
- Developed training materials for ongoing staff development, ensuring adherence to regulatory compliance standards.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
Education
Bachelor of Science - Law And Policy
Arizona State University
Phoenix, AZ12-2026
Skills
- Legal document preparation and case support
- Legal research and use of legal terminology
- Knowledge of courtroom procedures
- Confidential records handling and compliance
- CJIS compliance and law enforcement data systems
- Client, court, and agency communication
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Critical thinking and problem solving
- Case management, docket tracking, and deadline management
Timeline
Legal Support Specialist
Maricopa County Public Defender's Office
06.2025 - Current
Continuing Legal Education Coordinator
Arizona State Bar
06.2021 - 09.2022
Criminal Records Processor
Arizona Department of Public Safety
06.2019 - 06.2021
911 Emergency Dispatcher
Arizona Department of Public Safety
02.2015 - 06.2019
Bachelor of Science - Law And Policy
Arizona State University