Telly M. Gordon

• Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
• Assisted management team with inventory counts of food products and beverage supplies.
• Provided excellent customer service to maintain a positive atmosphere for guests.

Ensured proper and safe functioning of buildings, equipment, and machinery through diligent upkeep.
Performed routine maintenance, troubleshooting, and repairs to maintain operational efficiency.
Responded promptly to emergency maintenance requests to minimize downtime.

• Responsible for departments monthly inventory
• Interacted with customers daily for recommendations

• Provided telephone support for home online services.
• Knowledge of TCP/IP, DNS, SMTP, POP3 protocols
• Provided additional assistance with basic VoIP phone protocols

• Operating Bell & Howell and Pitney Bowes inserter machines for bank statement mailings
• Process monthly statements for residential and commercial customers
• Research checks for errors for other departments

• RBS Greenwich Capital Markets – Facilities
• Allianz Investors – Mailroom
• Reed Exhibitions- Facilities/Mailroom
• (various long term assignments in different industries)

• Webloyalty, Inc. – Customer Service Rep.- e-commerce
• Hasler Inc. – 2006 rate change- various duties
• Schwab Investors f/k/a Soundview Technologies- Mailroom
• (Various long term assignments in different industries)

• Customer support for online services.
• Knowledge of TCP/IP protocols, dealing with modems, routers and other troubleshooting aspects of home broadband internet services.
• Also troubleshooting for cable TV and telephone services