Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Cabrera

Bakersfield,CA

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

11
11
years of professional experience

Work History

Key Holder

The Urban Pet
Los Angeles, CA
02.2019 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.

Sales Associate

New Balance Athletic Shoe
Santa Monica, CA
01.2018 - 02.2019
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Sales Associate

Skechers Shoe Store
Santa Monica, CA
06.2013 - 06.2018
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Held top-ranking position in sales consistently for five years.

Sales Associate Specialist

Artsy & Co
Santa Monica, CA
05.2016 - 02.2018
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

Some College (No Degree) - Early Childhood Education

Santa Monica College
Santa Monica, CA

Skills

  • Delegation and Supervision
  • Effective Customer Communication
  • POS System Operations
  • Strong Communication and Interpersonal Skills
  • Computer Proficiency and Microsoft Office
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Key Holder

The Urban Pet
02.2019 - Current

Sales Associate

New Balance Athletic Shoe
01.2018 - 02.2019

Sales Associate Specialist

Artsy & Co
05.2016 - 02.2018

Sales Associate

Skechers Shoe Store
06.2013 - 06.2018

Some College (No Degree) - Early Childhood Education

Santa Monica College

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Jacqueline Cabrera