Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Employment Program Representative
Employment Development Department
Capitola, CA
11.2020 - Current
Provided support services such as referrals to counseling or other social services agencies when needed.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
Maintained accurate records of client information in accordance with agency policies and procedures.
Office Assistant
Janus Of Santa Cruz
Santa Cruz, CA
09.2021 - 05.2023
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Student Assistant
Cabrillo College
Watsonville, CA
10.2017 - 09.2021
Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
Designed promotional materials such as flyers, brochures, banners, posters., for various school programs.
Answered incoming phone calls to address questions or transfer to appropriate staff members.
Developed individualized learning plans for students.
Advised students on course selection decisions based on their goals and strengths.
Education
Associate of Arts - Collaborative Health And Human Services
California State University - Monterey Bay
Seaside, CA
12-2023
Associate of Arts - Communication Studies
Cabrillo College
Aptos, CA
06-2021
Associate of Science - Criminal Justice
Cabrillo College
Aptos, CA
05-2020
Skills
Case Management
Community Engagement
Computer Skills
Attention to Detail
Accuracy and Precision
Relationship Building
Languages
Spanish
Professional
Timeline
Office Assistant
Janus Of Santa Cruz
09.2021 - 05.2023
Employment Program Representative
Employment Development Department
11.2020 - Current
Student Assistant
Cabrillo College
10.2017 - 09.2021
Associate of Arts - Collaborative Health And Human Services
Disability Insurance Program Representative at State of California Employment Development DepartmentDisability Insurance Program Representative at State of California Employment Development Department
Associate Governmental Program Analyst at Employment Development Department - UICCDAssociate Governmental Program Analyst at Employment Development Department - UICCD