JACQUELINE CORREA
HOUSTON
Summary
Dedicated administrative professional with a track record of improving customer experiences and optimizing financial processes. Expertise in cash handling, team training, and effective communication fosters loyalty and enhances service quality. Aiming to contribute to a dynamic team within a challenging full-time position.
Overview
7
7
years of professional experience
Work History
Cashier
Burlington
Houston
2025.09 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer inquiries and complaints to improve overall shopping experience.
- Handled returns and exchanges following store policies.
- Trained new cashiers on register operation and customer service to ensure consistent service quality.
- Promoted loyalty programs and special promotions to increase customer engagement.
- Assisted in creating and processing layaways, clarifying policies on eligible items.
Cash Office Associate
DD's Discount
Houston
2022.01 - 2025.07
- Managed daily flow of cash transactions to ensure adequate cash supply for customer needs.
- Balanced safe, prepared tills, and organized register bags for next sales date to ensure seamless operations.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coins and currency for accurate change distribution.
- Adhered to company policies and procedures for accurate recordkeeping and effective loss prevention.
Cashier
The Brisket House
2020.05 - 2021.08
- Achieved high customer satisfaction rates by providing optimal service, promoting desserts, and helping customers select menu items.
- Greeted customers entering store and responded promptly to customer needs.
- Built strong relationships with customers, encouraging repeat business and fostering loyalty.
- Maintained current knowledge of new food items to assist customers with dietary restrictions.
- Handled food with sanitation and safety in mind
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Sketchers USA
2019.10 - 2020.03
- Facilitated positive, hassle-free customer experiences to enhance loyalty
- Resolved customer disputes professionally, ensuring satisfaction and retention
- Answered phones and helped customers find the right pair of shoes at the right location
- Made sure our customers always knew about our current sales as well signing them up for our store point system.
Education
High School Diploma -
Robert E. Lee High School
Houston2017-01
Skills
- POS operation
- Cash handling
- Cash Handling Techniques
- Customer Service
- Retail merchandising
- Financial Recordkeeping
- Product Knowledge
- Time Management
- Computer Skills
- Microsoft Office
- Bilingual speaker
- Team training
Languages
- English
- Spanish
Timeline
Cashier
Burlington
2025.09 - Current
Cash Office Associate
DD's Discount
2022.01 - 2025.07
Cashier
The Brisket House
2020.05 - 2021.08
Cashier
Sketchers USA
2019.10 - 2020.03
High School Diploma -
Robert E. Lee High School