JACQUELINE CURIEL
Oakland,United States
Summary
" Dedicated Medical Assistant who demonstrates compassionate patient care, knowledgeable clinical procedures, and meticulous administrative duties."
Overview
5
5
years of professional experience
Work History
Licensed Sales Agent
Fred Loya Insurance
Oakland, California
06.2021 - Current
- Assist customers with billing problems, rating issues, coverage questions and new business issues.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Contact customers regarding account status and renewals.
- Process applications, payment, endorsements, corrections and cancellations.
- Exceeded company sales goals for new policies.
- Collected payments and provided accurate change.
Test Proctor
Prometric
San Francisco, CA
09.2020 - 06.2021
- Kept operations and conduct in compliance with testing policies and standards.
- Made special accommodations for students with disabilities to complete tests in rooms where they felt comfortable.
- Kept testing materials secured and confidential to prevent cheating.
- Troubleshot problems with computers used in diverse tests.
- Monitored class size of over 15 students during exams, effectively reducing possibility of cheating.
- Helped faculty prepare tests and set up testing spaces.
- Maintained focused, inclusive and supportive learning environments.
Sales Consultant
Sprint
Oakland, CA
01.2019 - 11.2019
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Provided exceptional one-on-one customer service and effectively handled any customer complaints.
Education
High School Diploma -
Aspire Lionel Wilson Prep
Oakland, CA06.2019
Medical Assistant
Merritt College
Oakland, CA05-2024
Skills
- Bilingual In English & Spanish
- Excellent Customer Service
- Great Communication Skills
- Reliable
- Time Management
- Quick Learner
- Multitasking
- Well Organized
- Calm Under Pressure
- Certified in Basic Life Support (BLS)
Additional Information
Medical Assistant
Clinical & Administrative Certificates
BLS Certification
First Aid / CPR Certification
Timeline
Licensed Sales Agent
Fred Loya Insurance
06.2021 - Current
Test Proctor
Prometric
09.2020 - 06.2021
Sales Consultant
Sprint
01.2019 - 11.2019
High School Diploma -
Aspire Lionel Wilson Prep
Medical Assistant
Merritt College